Privacy Policy

Personal Information

When you contact us through our website or engage our services, we may collect the following personal information:

• Name
• Email address
• Phone number
• Company or institution name
• Project details and requirements
• Budget and timeline preferences
• Any other information you voluntarily provide through our contact forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver the services you have requested
• To send you project updates and communications related to our services
• To improve our website and services
• To analyse website usage and trends
• To comply with legal obligations

We will never sell or rent your personal information to third parties for marketing purposes.

We may use third-party services to help us operate our website and deliver our services. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Form Submissions

We use Formspree to process contact form submissions. When you submit a form on our website, your information is securely transmitted to our email. Please review Formspree's Privacy Policy for more information.

Payment Processing

We accept payments through Stripe, PayPal, Wise, and bank transfers. Payment information is processed securely by these providers and is never stored on our servers. Please review the respective privacy policies of these services for details on how they handle your data.

Analytics (Future Implementation)

In the future, we may implement analytics tools such as Google Analytics to understand how visitors interact with our website. When implemented, these tools will collect anonymous usage data. We will update this policy accordingly.

Currently, our website does not use cookies for tracking or advertising purposes. If we implement cookies in the future, we will update this Privacy Policy and provide you with appropriate notice and choices regarding their use.

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.

Under UK data protection laws (UK GDPR and the Data Protection Act 2018), you have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your personal data.
• Portability: You can request your data in a structured, commonly used format.
• Opt-out: You can opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

As a remote-first agency serving UK education providers, your data may be processed using cloud services hosted in various locations. We ensure that appropriate safeguards are in place to protect your information in accordance with UK data protection laws and the UK GDPR.

Our services are directed at education businesses and institutions, not individual children. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.